Privacy Policy

VidX USA (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the VidX platform and related services (collectively, the “Service”). Please read this policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you register, we collect your X (formerly Twitter) username, display name, profile information, and Premium+ verification status
• Profile Data: Any additional information you choose to provide, such as a bio, profile image, or links
• Content: Videos, comments, messages, and other content you upload or share through the Service
• Payment Information: If you participate in monetization programs, we collect payment details such as bank account or payment processor information necessary to process payouts
• Communications: Information you provide when you contact us for support, submit feedback, or otherwise communicate with us

1.2 Information Collected Automatically

• Device Information: Hardware model, operating system, unique device identifiers, browser type and version, and mobile network information
• Log Data: IP address, access times, pages viewed, referring URL, and other standard server log information
• Usage Data: Information about how you interact with the Service, including videos watched, watch duration, engagement patterns, search queries, and feature usage
• Location Data: Approximate location derived from your IP address
• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activity and to distinguish you from other users

1.3 Information from Third Parties

• X Platform: We receive information from X, including your public profile data, verification status, and Premium+ subscription status, in accordance with X’s API terms
• Analytics Providers: We may receive aggregated analytics data from third-party analytics services

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To create and manage your account
• To verify your X Premium+ status and eligibility
• To process creator monetization payments and related transactions
• To personalize your experience, including content recommendations and discovery
• To communicate with you about the Service, including updates, security alerts, and administrative messages
• To monitor and analyze usage trends and preferences
• To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
• To enforce our Terms of Service and other policies
• To comply with legal obligations and respond to lawful requests from public authorities
• To protect the rights, property, and safety of VidX, our users, and the public

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: We may share information when you direct us to do so
• Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us
• Legal Compliance: We may disclose information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests
• Safety and Enforcement: We may share information when we believe it is necessary to protect the safety, rights, or property of VidX, our users, or others, or to enforce our Terms of Service
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction
• Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within thirty (30) days, except where we are required to retain it by law or for legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and monitoring. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete personal information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Portability: Request a copy of your data in a structured, commonly used, machine-readable format
• Opt-Out: Opt out of certain data processing activities, including targeted advertising
• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time

To exercise these rights, please contact us at privacy@vidxusa.com. We will respond to your request within thirty (30) days.

7. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

• Essential Cookies: Required for the Service to function properly, including session management and authentication
• Analytics Cookies: Help us understand how users interact with the Service so we can improve it
• Preference Cookies: Remember your settings and preferences for a better experience

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including the use of Standard Contractual Clauses approved by relevant authorities where applicable.

9. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child under 18 has provided us with personal information, please contact us at privacy@vidxusa.com.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (“CCPA”), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, contact us at privacy@vidxusa.com or submit a request through your account settings.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (“GDPR”) and equivalent legislation, including the rights to access, rectification, erasure, restriction of processing, data portability, and objection. Our legal bases for processing personal information include:

• Contract: Processing necessary for the performance of our contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and service improvement
• Consent: Processing based on your consent, which you may withdraw at any time
• Legal Obligation: Processing necessary to comply with applicable law

12. Do Not Track

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. Because there is no accepted standard for how to respond to DNT signals, the Service does not currently respond to DNT signals. We will continue to monitor developments around DNT technology and may adopt a standard once one is established.

13. Third-Party Links

The Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. For material changes, we will also provide notice through the Service or via your registered contact information. Your continued use of the Service after any modifications constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: